Shelly Guerinot

Operations Manager @Patterson Dental

Round Rock, TX, US

Develops budgets and allocates financial resources to drive business growth and reduce operational waste. Manages P&L using KPIs, optimizing workflows for process improvement and asset management. Oversees project plans supporting sales and technical service, delegating responsibilities and ensuring deliverables are met. Manages inventory processes, resolves variances, and ensures proper turnover.Builds strong customer relationships and fosters internal collaboration to manage the sales and service life-cycles effectively. Works with departments to create a team- and customer-focused culture, improving workflows and aligning processes.Conducts performance reviews of direct reports, holding them accountable for meeting standards. Promotes skill development, goal setting, and employee engagement. Leads talent selection, hiring, and promotion processes, ensuring personnel needs are met. Resolves employee issues promptly and promotes an inclusive work environment. Ensures team alignment with company priorities.

University of Texas at Tyler

Master of Business Administration - MBA, Quality Management

Texas State University

Bachelor of Arts (B.A.), Mass Communication/Media Studies

Austin Community College

Associates of Arts, Psychology