Shelli Osborn

Retired Customer Operations Executive at Cox Communications

Role
Vice President - Customer Care at Cox Communications
Location
Edmond, OK, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shelli Osborn

As vice president of Customer Care, Centers of Excellence, Shelli Osborn is responsible for customer care call centers operations across Cox’s national footprint. This includes executive escalations as well as customer satisfaction. She also oversees the Regional Operations Centers.Osborn joined Cox in 1996, and she has served in various customer service leadership roles both at the company’s headquarters in Atlanta and the regional and market levels in the Central Region, San Diego, New Orleans and Hampton Roads. Shelli has more than 30 years’ experience in the telecommunications industry. Osborn is an alumni of Oklahoma State University and holds a Bachelor of Science in Accounting. Osborn currently serves on the Board of Governors for the Oklahoma State University Foundation, she is a board member of the Regional Food Bank of Oklahoma and is a board member and First Vice President of the Oklahoma State Rangers.

Experience

  1. Vice President - Customer Care

    Cox Communications

    Present

Education

  • Oklahoma State University

    Bachelor of Science - BS, Accounting

    1981 — 1985

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Shelli Osborn — Vice President - Customer Care at Cox Communications in Edmond, OK, US | Unifers