Shelli Osborn
Retired Customer Operations Executive at Cox Communications
- Role
- Vice President - Customer Care at Cox Communications
- Location
- Edmond, OK, US
- LinkedIn followers
- 500 followers
About Shelli Osborn
As vice president of Customer Care, Centers of Excellence, Shelli Osborn is responsible for customer care call centers operations across Cox’s national footprint. This includes executive escalations as well as customer satisfaction. She also oversees the Regional Operations Centers.Osborn joined Cox in 1996, and she has served in various customer service leadership roles both at the company’s headquarters in Atlanta and the regional and market levels in the Central Region, San Diego, New Orleans and Hampton Roads. Shelli has more than 30 years’ experience in the telecommunications industry. Osborn is an alumni of Oklahoma State University and holds a Bachelor of Science in Accounting. Osborn currently serves on the Board of Governors for the Oklahoma State University Foundation, she is a board member of the Regional Food Bank of Oklahoma and is a board member and First Vice President of the Oklahoma State Rangers.
Experience
Vice President - Customer Care
Present
Education
Oklahoma State University
Bachelor of Science - BS, Accounting
1981 — 1985
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