Shelley Snow
Customer Success Manager Sr Technical Account Manager @Salesforce
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WORK HISTORY
Customer Success Manager Sr Technical Account Manager @Salesforce
Fort Lauderdale, FL, US
Analyze Signature Success Plan Customer customer needs and provide timely solutions to their technical challenges. Maintain a deep understanding of the Salesforce platform. Ensure our enterprise customer\'s success by defining and measuring progress against their customer success plan and score to achieve maximum ROI and value on their investment and utilize problem-solving skills to resolve challenges as they arise.
EDUCATION
PM Training
PMI - PMP Training , Project Management
University of New Brunswick
Bachelor of Business Administration - BBA, Business Administration and Management, General
University of Toronto
SAP R3 HRIS - Software Implementation Course Work
Oracle University
Oracle ERP (SQL/PLSQL) and CRM Implementation Course Work
SKILLS
ABOUT SHELLEY SNOW
I am a Technical Account Manager with a background in Software Implementation Consulting,…
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