Shelley Raj

About Shelley Raj

As a Product Owner at Acuity Knowledge Partners, I manage regular assessments of business processes and devise optimisation plans for various clients. I have approximately nine years of experience in Product owner and business analysis. I excel at reviewing company processes, predicting needs, identifying improvement opportunities, and designing and executing solutions. I have successfully led workshops, IT architecture, UX/UI design, test planning and analysis, and stakeholder/client interaction, using Agile techniques and SDLC methodologies. I am also a Certified ScrumMaster, proficient in technical documentation, such as BRD, FSD, System Context Diagram, Gap Analysis, and Business Cases. My goal is to leverage my skills and expertise to deliver high-quality products and services that meet the needs and expectations of my clients. I am passionate about learning new technologies and methodologies, and collaborating with diverse teams and partners. I value innovation, quality, and customer satisfaction, and strive to achieve them in every project I undertake.

Experience

1. Consultant - Product Owner

   Acuity Analytics

   Jun 2022 — Present · Bengaluru, IN

   Create and strengthen Capital Market domain competency at micro-vertical level; Responsible for Advisory, consulting and Requirements Management; Resourcing, Knowledge Management, Training on Adobe Experience Manger (AEM) Platform.• Accomplished in Business Analysis with successful experience in eliciting, analyzing and documenting the requirements for business processes, policies and information systems in Treasury products and domain across Treasury, Capital Markets and Merchant Banking landscape.• Partner with stakeholders and Identity requirements for product backlog, execution of the product roadmap and product modernisation agenda • Identifying opportunities through research on new process and products using automation technique• Formulating technical requirements and specifying/recommending design modifications based on requirements; keeping a check on product quality & impact of design modifications on product features• Managing delivery on existing product features, write epics, user stories, acceptance criteria and participate in all agile events of the product group. Lead the research, definition, and development of new features to advance the product roadmap• Organising customer focussed user forums in conjunction with client, where appropriate, to ensure client satisfaction levels are maintained, issues are understood and communicate/promote the wider capabilities of the platform• Collaborating with the clients to develop and implement long term and short-term engagement objectives and work plan. Partner with agile lead to adopt and continually improve agile practice.• Performing data analysis, industry insight generation, design, and blueprint of operating models• Leading small client and internal teams to understand, design, enhance, confirm, and deliver objectives of the engagement• Communicating, analysing, recommending, and providing crisp updates in both written and oral forms of communication to both internal and client leadership

Education

• Jawaharlal Nehru Technological University

  Bachelor's degree

  2010 — 2014

• Indian Institute of Management, Kozhikode

  Master of Business Administration - MBA

  2022