Shelley Cooper
Senior Process Improvement Consultant @Colorado Access
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WORK HISTORY
Senior Process Improvement Consultant @Colorado Access
CO, US
EDUCATION
University of Denver - Daniels College of Business
MBA, International Business
Tufts University
Bachelor's degree, Soviet and East European Area Studies
ABOUT SHELLEY COOPER
I’m known for working across a multi-functional organization, leveraging data to influence key decision makers and developing organizational talent. I\'m passionate about designing and implementing programs which enable the organization to improve people\'s lives.I have proven success leading project teams in value optimization using Lean management principles, with an emphasis on co-designing solutions that enable teams to transform practices and behaviors in a sustainable way. Career highlights include – • reducing hospital readmissions for high risk patients;• eliminating duplicate office visits and rework;• improving call center answer times;• streamlining processes to screen patients for depression;• redesigning business processes;• developing multi-year clinical quality roadmaps to improve HEDIS and CMS 5-Star measures;• evaluating program financial performance and implementing methods to optimize profitability.Contact me to see how I can contribute to your organization’s success.Shelley S. Cooper | 30••••••81 | s••••••••@gmail.com“If you want to go fast, go alone. If you want to go far, go together” – African Proverb
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