Shelley Herbst

Agency Operations Manager @Premier Marketing

US

As the Operations Manager at Premier Marketing, I lead the strategic and day-to-day operations of a fast-paced marketing agency focused on delivering high-impact campaigns for a diverse client portfolio. My role encompasses overseeing cross-functional teams, streamlining internal processes, optimizing resource allocation, and ensuring projects are executed on time and within budget.Key responsibilities include:Managing workflow across departments to ensure efficiency and alignment with business goalsLeading operational planning and performance tracking to support scalable growthCollaborating with executive leadership on strategic initiatives and client deliveryImplementing systems to enhance productivity, reduce costs, and improve service qualityOverseeing vendor management, procurement, and budget administrationDriving a culture of continuous improvement and operational excellence across the organizationI serve as a bridge between creative, client services, and executive teams—ensuring operational discipline while maintaining agility in a dynamic marketing environment.

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