Shelia Mercer
Director IT, Digital Shared Services at GlaxoSmithKline
- Role
- Director IT, Digital Shared Services at GSK
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Shelia Mercer
Specialties: IT Project Management, Service Manager of Internet Apps, Systems…
Experience
Director IT, Digital Shared Services
Apr 2000 — Present
Education
East Carolina University
BA
Skills
- Project Portfolio Management
- Project Planning
- Saas
- Software Development
- Project Delivery
- Sales
- Enterprise Software
- Analytics
- Cross-Functional Team Leadership
- Business Intelligence
- Strategy
- E-Commerce
- IT Management
- Program Management
- IT Operations
- Team Leadership
- Disaster Recovery
- Vendor Management
- Microsoft Project
- Visio
- Project Management
- IT Strategy
- IT Service Management
- Change Management
- Outsourcing
- Six Sigma
- System Development
- Quality Assurance
- Information Technology
- Sharepoint
- Process Improvement
- Agile Methodologies
- Management
- Team Building
- Governance
- Business Analysis
- Business Process Improvement
- Ms Project
- Software Documentation
- Sdlc
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