Shelia Kelly

Senior Premium Services Account Manager @Newfold Digital

Austin, TX, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jan 2021 — Present

Senior Premium Services Account Manager @Newfold Digital

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Austin, TX, US

EDUCATION

2002 — 2003

University of Phoenix

Sociology

1999 — 2002

Santa Ana College

Sociology

1995 — 1996

California Institute of Electronic Engineering

Electrical, Electronic and Communications Engineering Technology/Technician

2018 — 2019

Udemy Alumni

Certified Life Coach, Achology

SKILLS

Conflict ResolutionAutomated PlatformsSuperior Client ServiceCustomer RetentionCustomer ServiceRetention ManagementTeam ManagementOrganic SearchOnline MarketingMarketingCoaching & MentoringCustomer Relationship Management (Crm)CrmSalesforce.comConflict ManagementSoft SkillsBusiness DevelopmentRetail MarketingSocial MediaOnline Reputation ManagementLead GenerationAccount ManagementManagementTraining & DevelopmentCold CallingSearch Engine TechnologyTechnical SupportNew Business DevelopmentEmail MarketingSearch Engine RankingInside SalesOnline Lead GenerationMicrosoft OfficeSalesOnline AdvertisingMarketing StrategySales PresentationsSocial Media Marketing

ABOUT SHELIA KELLY

Interpersonal manager with 10+ years of experience in training, staffing and delivering best in class customer service. Throughout my career journey I have found that my biggest successes have come from my innovated training concepts and being adaptable to change. I excel at project management, analyzing and implementing processes, conflict resolution and being an analytical thinker who can make swift decisions while delivering result.

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