Shelia F.

Experience

1. Senior Compliance Risk Manager

   USAA

   Nov 2019 — Present

   Promote overall Issue Management Program across First and Second line of defense (FLOD/SLOD) Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Identify and manage existing and emerging risks that stem from business activities Issue Management expert providing guidance and training across all lines of businesses Demonstrated capability to navigate in a challenging environment and prioritize tasks with competing deadlines Directs, organizes, and oversees action plans designed to enhance governance practices in alignment with risk and compliance frameworks Serves as the point of contact for senior risk leadership on projects and special management requests that often impact the enterprise Develop training materials for Issue Management, GRC Platform and system updates. Review and access user system access, reconcile access reports semi-annually with compliance of required compliance/regulatory training across the enterprise Develop enterprise wide reporting of issues, regulatory findings and audits on a monthly and quarterly basis.