Sheldon Gunter
Business Innovation Coordinator @TECO Peoples Gas
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WORK HISTORY
Business Innovation Coordinator @TECO Peoples Gas
Tampa, FL, US
Strategically optimize the existing business innovation framework, enabling a clear demonstration of business innovation value through data analytics. •Leverage diverse business innovation and process improvement methodologies to drive successful outcomes for team members and departments. Utilize techniques such as Six Sigma, Kaizen, and Lean to streamline operations, enhance productivity, and achieve organizational goals.•Develop and execute a comprehensive strategic and tactical roadmap for Lean transformation, anchored in data-driven deliverables. Ensure alignment with organizational objectives and integrate Lean principles to achieve operational efficiency and continuous improvement.•Conduct client interviews, process observations, and facilitate workshops to develop high-level value analysis activities. Identified appropriate Key Performance Indicators (KPIs) and operational metrics critical for project success criteria, aligning with the goal of leveraging data analytics for informed decision-making.•Actively engage stakeholders and nurture strong business relationships with clients and internal support teams. Collaborate to enhance workflows and optimize processes, improving the overall customer experience. Applied Agile principles to foster adaptability and responsiveness to evolving requirements.
EDUCATION
University of Central Florida
Bachelor of Science (BS)
Miami Dade College
Associate of Arts (AA)
ABOUT SHELDON GUNTER
Results-oriented IT professional with over 5 years of experience in the industry, specializing in software development and project management. Adept at implementing Agile and SDLC methodologies to deliver high-quality solutions, utilizing cloud-based technologies to optimize performance and efficiency. Demonstrated ability to address organizational pain points through strategic problem-solving and innovative software solutions. Notable accomplishments include creating and curating a comprehensive training manual for a system upgrade, enhancing end-user understanding and system adoption. Conducted engaging training classes to ensure seamless transitions and improved productivity. Recognized for technical expertise, providing subject matter guidance, and being the go-to authority for business applications, aligning software development practices to achieve organizational objectives. Passionate about leveraging technology to drive business growth and efficiency, ensuring seamless integration of software components, and consistently striving for excellence in software development.
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