Shelby Williams Collins

About Shelby Williams Collins

Strategic Operator | 🧩 Problem Solver | Dot ConnectorI thrive at the intersection of strategy and execution — turning complex challenges into actionable plans that drive real impact. As Chief of Staff, I focus on aligning teams around shared goals, optimizing how we operate, and ensuring we’re making the right strategic bets to scale globally.I’m known for bringing clarity to ambiguity, connecting dots across teams and functions, and building momentum around what matters most. My background spans product strategy, operations, and growth — experience that’s helped me lead initiatives that: Accelerate go-to-market and growth strategies for emerging businesses Align global and regional teams to drive focused, scalable execution Optimize cost structures to unlock investment capacity for innovation Equip leaders with the insight and structure to make bold, balanced decisionsI believe kindness is the best policy, and that strong relationships are the foundation of exceptional work. Whether it’s shaping long-term strategy, fostering collaboration across disciplines, or solving high-stakes business challenges, I’m driven by opportunities to make meaningful, lasting impact. Let’s connect — always open to exchanging ideas on scaling businesses, operational excellence, and leadership in dynamic environments.

Experience

1. Chief of Staff, President and Chief Operating Officer

   Uber

   Jun 2025 — Present · Chicago, IL, US

   Global Chief of Staff to Andrew Macdonald, President and Chief Operating Officer, driving execution and alignment across Uber’s global portfolio. Oversee cross-functional business initiatives spanning Mobility, Delivery, and cross-platform efforts (e.g, Advertising, Customer Support, Autonomous Vehicles). Partner closely with senior leadership to ensure operational excellence, accelerate priority outcomes, and integrate efforts across platforms and markets.

Education

• Indiana University - Kelley School of Business

  Business/Managerial Economics

• Corvinus University of Budapest

  School of Economics, Economics

  2017 — 2017

Skills

• Communication
• Social Media
• Microsoft Excel
• Powerpoint
• Public Speaking
• Great Organizer
• Customer Service
• Microsoft Word
• Time Management
• Teamwork
• Microsoft Office