Shelby Neuman

Experience

1. Software Engineer

   Justworks

   Jan 2023 — Present · New York, NY, US

   Drove the development and global expansion of the international contractor payments platform, scaling it from 0 to 1 to support secure, compliant payouts in 50 countries and enabling international growth- Architected and launched a greenfield international payments service using Temporal for durable, event-driven workflow orchestration, enabling multi-provider support, country / payment rail / currency specific routing logic, and reduced transaction costs across Latin and South America- Built a resilient international payments system with reprocessing, exception handling, and partner integrations to ensure reliability across cross-border payouts- Led reliability and observability strategy for global payments, leading SLI/SLO definition, dashboard development, and alerting integration to ensure payout failures and latency issues were caught early and remediated quickly- Built international banking onboarding flows with integrated KYC/AML checks, dynamic form generation, and robust error handling, enabling compliant local-currency payouts 50+ countries

Education

• Texas Woman's University

  Doctorate of Physical Therapy

• Texas Christian University

  Bachelor of Science - BS