Shelby Carlson

About Shelby Carlson

I am a Senior Project Manager with over 7 years of experience leading complex, high-impact technology projects. I specialize in driving end-to-end project success, from defining scope and aligning stakeholders to managing resources and mitigating risks. My focus is on ensuring projects are delivered on time, within budget, and aligned with strategic business objectives.At Caylent I lead cross-functional teams, collaborating with tech leads, architects, developers, and other technology experts to deliver scalable AWS solutions. I excel at managing large, multi-departmental initiatives, providing clear communication, and transparent reporting to stakeholders and executives throughout the project lifecycle.I believe in practicing servant leadership by supporting my teams by removing obstacles, encouraging growth, and creating a culture of trust and accountability. My leadership approach is grounded in empowering others to do their best work while aligning team efforts with broader business goals.With a global background working in China, Ireland, and the U.S, I bring a diverse perspective to my work, enabling me to adapt to different business cultures and deliver results in dynamic environments. I hold my PMP, CSM, CSPO, and various Salesforce & AWS certifications, and am passionate about driving operational excellence and fostering team collaboration.Let’s connect! I’m always open to discussions about Servant Leadership, Agile, AWS, Salesforce, International Business, or sharing insights on Project Management.

Experience

1. Senior Project Manager

   Caylent

   Feb 2025 — Present · Los Angeles, CA, US

   Conduct internal and external project kickoffs and establish detailed work plans that define engagement milestones, resource allocation, and project closure strategies for AWS cloud and data-focused initiatives.• Collaborate with cross-functional, geographically distributed teams of 2–10 individuals, including cloud solution architects, data engineers, product managers, developers, QA analysts, business analysts, integration specialists, and sales partners.• Act as the primary liaison for stakeholders to intake, prioritize, and scope project requests, ensuring alignment with budget constraints, strategic goals, and technical feasibility.• Lead end-to-end execution of cloud-based data projects, including requirements gathering, impact analysis, resource planning, and coordination across internal departments and third-party vendors.• Drive initiatives involving complex data systems with a strong emphasis on emerging technologies, scalable infrastructure, and evolving media markets and business models.• Oversee project reporting for executive stakeholders, delivering updates on timelines, milestones, budgets, risks, and overall health of AWS and data platform projects.• Apply project management best practices to ensure delivery efficiency, scalability, and operational excellence across enterprise data ecosystems.• Identify operational gaps & business inefficiencies and implement process improvements and document Standard Operating Procedures to enhance consistency, clarity, and long-term scalability.

Education

• Munster Technological University

  Master of Arts - MA, Global Business Practice

• Northern Arizona University

  Bachelor’s Degree

Skills

• Time Management
• Public Speaking
• Microsoft Office
• Customer Service
• Strategic Planning
• Conflict Management
• Recruiting
• Research
• Event Planning
• Interviews
• Relationship Building
• Communication
• Cross-Cultural Teams
• Creative Problem Solving
• Leadership
• Interviewing
• Human Resources
• Management
• Microsoft Word
• Higher Education
• Microsoft Excel
• Powerpoint
• Soft Skills
• Microsoft Access
• Microsoft Powerpoint
• Data Analysis
• Sap