Shelby Bardet
Customer Service Sales Associate @The Blossom Shop
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WORK HISTORY
Customer Service Sales Associate @The Blossom Shop
Charlotte, NC, US
Processed up to 400+ weekly online and in-store orders during peak periods, ensuring fast, accurate fulfillment and high-quality customer experiences-Delivered service to 60+ clients daily via phone, in-person, and email, consistently resolving inquiries and order issues by end of day-Utilized FTD (floral industry CRM) to manage inventory visibility, order tracking, and client communications, ensuring a seamless end-to-end customer journey-Partnered with internal teams on seasonal promotions and merchandising strategies, contributing to conversion growth during holiday campaigns.
EDUCATION
University of South Carolina
Bachelor's degree - Graduate May 2019
ABOUT SHELBY BARDET
With professional experience in both creative and managerial fields, I am able to effectively problem solve with a rational and out-of-the-box perspective. Confident in my ability to learn and take on any task thrown my direction. I am a self-motivated employee striving to exceed expectations.
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