Shelby Sharp

Customer Success Leader | Quality Assurance | Voice of the Customer | Escalation Management

Role
Director, Operations Shared Services at Self Financial, Inc.
Location
Chicago, IL, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Shelby Sharp

Creative and driven leader with expertise in customer success, account management and…

Experience

  1. Director, Operations Shared Services

    Self Financial, Inc.

    Sep 2024 — Present · Chicago, IL, US

Education

  • Penn State University

    Bachelor's Degree, Hotel Restaurant and Institutional Management

    2000

Skills

  • Cross-Functional Team Leadership
  • Sales Process
  • Cloud Computing
  • Solution Selling
  • Forecasting
  • Salesforce.com
  • Contract Negotiation
  • Outsourcing
  • Software as a Service (Saas)
  • Customer Relationship Management (Crm)
  • Product Management
  • Management
  • Inventory Management
  • Strategic Partnerships
  • Leadership
  • Crm
  • Purchasing
  • Saas
  • Lead Generation
  • Professional Services
  • Account Management
  • Enterprise Software

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Shelby Sharp — Director, Operations Shared Services at Self Financial, Inc. in Chicago, IL, US | Unifers