Shelby MacChiaroli

Simplify Compliance

Role: Customer Success Manager at Johanson Group LLP
Location: New York, NY, US
LinkedIn followers: 500 followers

About Shelby MacChiaroli

Hi I\'m Shelby, solution-oriented Customer Success professional with a background spanning relationship management, conflict resolution, and customer experience optimization!Mottos: Comfortable in the uncomfortable The grass is green where you water it Always learningWhen I’m not working I:‍ Surfing or skiing (depending on what time of the year it is)Travel around the world (France, Morocco, Peru, Japan, and more.)Listen to podcasts like NPR: How I built this or All - in Making pasta or 🥐 pastries 🧘‍ Yoga

Experience

Customer Success Manager
Johanson Group LLP
Jul 2025 — Present

Education

The American University of Paris
Bachelor's degree, Global Communications
2017 — 2019

Contact information

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Work email
s•••••@johansonllp.com
Personal email
•••••@•••••.com
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Current company

Johanson Group LLP

Computer and Network Security · 52 employees · Founded 2014 · Colorado Springs, Colorado, United States

Johanson Group has provided Security & Compliance Audit Services to public and private companies in a variety of industries across the world. We combine deep experience with a strong commitment to personal service. Clients who work with us quickly realize that we are committed to their success and they receive great service and solutions as a result. Extensive knowledge and individualized attention from experts who are committed to quality, integrity, and professionalism are key elements in how we serve each client. Is your organization demonstrating its commitment to maintain effective internal controls and safeguards to protect not only yourself but your customers? Outsourced services users and their auditors increasingly are requesting more information than ever before about the effectiveness of controls at the service organizations they use, or are considering using, for outsourced business functions. Using the AICPA’s various SOC for Service Organizations offerings, Johanson Group can provide assurance reports that provide your users the valuable information they need to assess and address the risks associated with the outsourced services you provide, helping build trust and transparency. The Johanson Group specializes in: SOC 1 SOC 2 SOC 3 HIPAA ISO/IEC 27001 ISO/IEC 27017/18 PCI DSS Tax Consulting and Compliance Penetration Testing NIST Assessments CCPA Compliance GDPR Assessments We deploy multidisciplinary teams composed of licensed CPAs, information technology and security specialist to ensure a comprehensive and thorough evaluation of controls related to the services you provide. Contact us today to find out how we can provide you with unparalleled service.

johansonllp.com

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About Shelby MacChiaroli

Experience

Customer Success Manager

Education

The American University of Paris

Find verified contacts for anyone on LinkedIn