Shelby Griffith
Regional Director of Sales @Client Concierge Sales Management Group
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WORK HISTORY
Regional Director of Sales @Client Concierge Sales Management Group
US
Manage regional hotel sales and account portfolios remotely, overseeing seven franchised Choice Hotels across diverse U.S. markets, including extended stay and midscale brands. Optimize property visibility and performance on platforms such as Cvent Supplier Network, Cvent Transient, HotelPlanner, EventPipe, EventConnect, Corpay Lodging and Engine. Lead weekly sales recap reporting and calls with hotel teams to review sales activities, track account progress, and identify opportunities. Identify client needs and promote property strengths to develop strategic, mutually beneficial account partnerships. Maintain and analyze sales data using STS to support decision-making and performance tracking.
EDUCATION
Youngstown State University
Bachelor's degree, Hospitality Administration/Management
ABOUT SHELBY GRIFFITH
Experienced in account management, customer service, and operations, with a strong track record of exceeding performance targets in both B2B and B2C environments. Skilled at streamlining workflows, maintaining accurate records, and building productive client and stakeholder relationships. Known for being organized, detail-oriented, and results-driven. Ready to bring a high level of professionalism and private-sector expertise to drive business goals and support organizational growth in all my professional roles.
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