Shelbs Burkhart
Sr. Program Manager of Campaign Analytics at Nielsen
- Role
- Sr Program Manager at Nielsen
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Shelbs Burkhart
Expert program and project manager with almost a decade of experience driving program growth and process improvement for B2B, eCommerce, and SaaS enterprises. Excels at engaging in and executing strategic program management and problem-solving for operational inefficiencies. Has a specialty in understanding the different needs of highly unique and nuanced systems, along with a key focus in providing “white glove” customer service and implementing “lean” program initiatives. Proven track record of turning low performance and low growth accounts into successful, high performance and high growth accounts.Core Competencies Program Management • Project Management • Account Management • Crisis Management • Process Improvement • Customer Success • Client Relations • Relationship Building • Negotiations • Working Under Pressure • Adaptability • Self-Motivation • Presentations • Written & Oral Communication • Digital Marketing & Social Media • Adobe Suite • Google Suite • Microsoft OfficeSoftware Proficiencies - Asana, AWS, BigCommerce, Expensify, FreshDesk, Front, Jira, Metabase, Notion, QuickBooks, Salesforce, ShipHero, Shopify, Slack, Tableau, Trello, WooCommerce, WorkDay, Zendesk, Zoom
Experience
Sr Program Manager
Jul 2025 — Present
Education
University of Idaho
Bachelor of Science - BS, in Public Relations, Journalism, Advertising, and Mass Media with a Minor in Political Science
2014 — 2018
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