Shela Mohan
Business Analyst @Royal Mail
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WORK HISTORY
Business Analyst @Royal Mail
EDUCATION
University of Westminster
Bachelor of Engineering - BE, Electrical and Electronics Engineering
University of Liverpool
Post Graduate Dip, Information System and Management
ABOUT SHELA MOHAN
Experienced Senior Business Analyst with 20+ years in Retail and Payments technology, delivering impactful solutions that drive business growth for large global organisations. Proven track record in leading cross-functional teams to complete complex projects on time and within budget. Successfully translated business needs into technical solutions that consistently improved efficiency and enhance customer experience for various large organisations/retailers with thousands of end users. Strong collaborator, working closely with product owners, IT teams, and stakeholders to ensure seamless system integrations and process optimizations - consistently identify opportunities that optimize processes and elevated system performance.
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