Sheila van der Laak
COO CipherEx | IT Managed Service Provider | Governance & Compliance Expert | IT Help Desk Director | Project Management Office Director | ITIL Certified IT Service Management | Client IT Business Analysis Expert
- Role
- Chief Operating Officer at Cipherex
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Chief Operating Officer
Sep 2021 — Present
Education
Northern Virginia Community College
Associate of Arts (AA), Accounting
Virginia Tech
Master of Science (M.S.), Computer Science
National University of Iran
Bachelor of Arts (BA), French Studies
Skills
- Servicenow
- Integration
- Troubleshooting
- Customer Service
- Program Management
- Project Management
- Ehr
- Problem Management
- Pmp
- Leadership
- Security
- Healthcare Information Technology (Hit)
- Bmc Remedy
- IT Management
- Business Process Improvement
- Itil
- Service Desk
- Software Development Life Cycle (Sdlc)
- Healthcare
- Software Documentation
- Sdlc
- Incident Management
- Business Intelligence
- Healthcare Information Technology
- Vendor Management
- IT Service Management
- Management
- Team Building
- Process Improvement
- Business Analysis
- IT Strategy
- Hipaa
- Management Consulting
- Cross-Functional Team Leadership
- Disaster Recovery
- Software Implementation
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