Sheila Otoole
Customer Success Director at Mosaic
- Role
- Customer Success Director at Mosaic
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Sheila Otoole
Made a huge life change in 2024, leaving the Auto Glass industry for the Cannabis industry. The move from glass to grass continues my focus on my passion for technical innovations and developing trust-based relationships.
Experience
Customer Success Director
Jan 2024 — Present · MA, US
Joined an amazing team of innovators developing software products for cannabis dispensaries. We help dispensaries get digital right with an all-in-one eCommerce and loyalty platform that enhances the cannabis online ordering experience for the consumer.
Education
Southern New Hampshire University
Master of Business Administration (M.B.A.)
1997 — 1999
Boston College Carroll School of Management
BS, Marketing & Finance
1989 — 1993
Skills
- Purchasing
- Process Improvement
- Management
- Team Building
- Team Leadership
- Glass
- Sales Operations
- Customer Service
- Pricing
- Business Strategy
- Business-to-Business (B2b)
- Retail
- B2b
- Manufacturing
- Software as a Service (Saas)
- Business Development
- Negotiation
- Forecasting
- Continuous Improvement
- Strategic Planning
- Account Management
- Sales & Marketing Leadership
- Sales Management
- Leadership
- Product Development
- Strategy
- Marketing
- Budgets
- Sales Process
- P&L Management
- Customer Relationship Management (Crm)
- Sales
- Key Account Management
- Direct Sales
- Contract Negotiation
- Start-Ups
- Cross-Functional Team Leadership
- Marketing Strategy
- Training
- Customer Satisfaction
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.