Sheila Ohara
Sr. Director, User Experience
- Role
- Sr Director of Content Design at Slack
- Location
- Tacoma, WA, US
- LinkedIn followers
- 500 followers
About Sheila Ohara
Empathetic, results-oriented content and design leader – builds teams that create engaging, human-centered experiences to support customer success and drive business value. Skilled at building high-functioning teams with cultures of kindness, inclusion, and trust. Record of establishing new teams, demonstrating business impact, and growing the content discipline. Systems thinker – develops detailed, research-based content strategies and design frameworks plus tools to scale small teams across product portfolios; applies agile product and design processes to design delivery; architects content management solutions; and designs content governance models.
Experience
Sr Director of Content Design
Nov 2022 — Present · Tacoma, WA, US
Leads a high-performing content design team that builds and maintains the language system used to design Slack product experiences. The team partners with design, product, and engineering to envision and design user experiences that make work with Slack more simple, pleasant, and productive.Included-Supports team and individual growth, happiness, and opportunity-Guides product design vision work and shapes narratives for design vision storytelling-Provides critique and coaching on language and design solutions-Creates operational efficiencies through process and tooling in partnership with team-Content strategy and design for key projects
Education
Arizona State University
Bachelor of English , English Language and Literature/Letters
1986 — 1990
IDEO U
Certificate in Creative Leadership, User Experience Design
2019 — 2019
Nielsen Norman Group
UX Certification, User Experience
Skills
- Management
- Content Strategy
- Project Planning
- User Experience
- Editing
- Data Analysis
- Requirements Analysis
- Editorial Project Management
- Agile Methodologies
- Online Publishing
- Usability
- Product Management
- Editorial
- Project Management
- Web Project Management
- Content Development
- Writing
- Web Analytics
- Content Management
- Program Management
- Online Help
- Software Project Management
- Technical Writing
- User Interface Design
- Web Content
- Sharepoint
- Web Design
- Information Architecture
- Web Content Management
- Publishing
- Html/Xml
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