Sheila Kloster
Successful Healthcare Operations & Education Executive ⚡ skilled at building programs, improving systems, growing people
- Role
- Director, Client Services at Front Range Community College
- Location
- Loveland, CO, US
- LinkedIn followers
- 500 followers
About Sheila Kloster
Versatile, resourceful, and results-driven operations management professional with a…
Experience
Director, Client Services
Jan 2018 — Present
Provides corporate solutions and business development opportunities for the NoCo region, managing delivery objectives, customer satisfaction and client relationships. Facilitates the design, development, and implementation of relevant, innovative, high-quality and diverse education/training programs and organizational development solutions. Supports economic growth of our district by enhancing clients’ productivity, profitability, organizational performance, and overall capability. Executes project management to ensure quality delivery of open enrollment and customized contract services.
Education
James Madison University
Certified Manager, Management
1998 — 1999
American Society for Quality
ASQ SSGB, Quality Techniques, Lean Operations.
2010 — 2010
Project Management Institute
Project Management Professional, Project Management
2011 — 2011
Rock Valley College
A.A., Psychology, Mathematics
Illinois State University
Bachelor of Science (B.S.), Psychology
Northern Illinois University
Master of Science (M.S.), Operations Management & Information Systems
Skills
- Supervisory Skills
- Administration
- Budgets
- Strategic Planning
- Team Leadership
- Financial Analysis
- Contract Management
- Continuous Improvement
- Management
- Logistics
- Policy
- Change Management
- Software Documentation
- Requirements Analysis
- Pmp
- Business Intelligence
- Grant Writing
- Leadership
- Project Planning
- Project Management
- Strategy
- Microsoft Office
- Public Speaking
- Career Development
- Hiring
- Budgeting
- System Administration
- Planning
- Business Analysis
- IT Management
- Program Management
- Hipaa
- Management Consulting
- Customer Service
- Purchasing
- Process Improvement
- Cross-Functional Team Leadership
- Fundraising
- Access
- Teamwork
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