Sheila Hayes

About Sheila Hayes

CURRENT: A seasoned business professional with solid technical project manager, with twenty years of experience including three recent years with Bank of America infrastructure projects. Focus is on financial and telecom technology development, strategic planning, vendor management, operational analysis, process improvement, systems analysis and support. Plans, coordinates, and executes projects using PMBOK methodology. Proven ability to remotely manage a cross functional team of subject matter expert resources, engineers, and vendors to deliver multiples projects recently. Using facilitative and inclusive management style to encourage matrixed participation, accountability, and productivity. Works and communicates well with all levels of management across organizational and geographic boundaries. Experienced using DMAIC/SDLC development methodologies.

Experience

1. Project Manager

   Black Box

   Dec 2014 — Present · Overland Park, KS, US

Education

• Wyandotte High School

  Dipolma

  1976 — 1979

• Rockhurst College KCMO

  BSBA

  1979 — 1984

Skills

• Telecommunications
• Cross-Functional Team Leadership
• Switches
• Call Centers
• Testing
• Project Management
• Team Leadership
• Networking
• Leadership
• Change Management
• Routing
• Project Planning
• Network Administration
• Training
• Access
• System Administration
• Analysis
• System Deployment
• Vpn
• Budgets
• Data Center
• Ip
• Integration
• Process Improvement
• Program Management
• Troubleshooting
• Vendor Management
• Visio
• Wireless
• Virtual Private Network (Vpn)
• Business Process Improvement