Sheila B.

About Sheila B.

I find fulfillment in solving complex problems and driving successful outcomes. I am known for being meticulous, innovative, realistic, and trustworthy. I thrive in environments that value continuous learning, collaboration, and strategic thinking. I am equally comfortable communicating with business or technical teams and executive leadership. I hold an IIBA Agile Analyst Certification (AAC) and am actively preparing for the IIBA Certified Business Analyst Professional (CBAP) certification.I bring authenticity and openness to every interaction and am committed to building inclusive, effective teams. I exercise influence and negotiation skills along with grit to meet deadlines. While I hold myself and others to high standards, I’m equally focused on growing my emotional intelligence—balancing critical thinking with empathy, patience, and respect. Maintaining my integrity and doing the right thing is central to my personal and professional fulfillment. I strive to be a competent and trusted thought leader—someone others enjoy collaborating with and rely on to deliver mission-aligned solutions that work. I routinely write and refine user stories and features, perform SQL queries, conduct stakeholder interviews, and research complex technical documentation. I am familiar with Agile and Waterfall methodologies as well as Kanban. I have effectively used Affinity Edge (MISER), Azure DevOps, ServiceNow, Jira, Confluence, Lucid, Miro, Visio and SharePoint. I’m passionate about continuous learning, building collaborative teams and mentoring others. I aim to bring clarity, creativity, and integrity to every interaction.

Experience

1. Senior Data Solutions Analyst

   VyStar Credit Union

   Aug 2023 — Present · US

Education

• Hyles-Anderson College

  BS, Secondary Education - English & history

Skills

• Time Management
• Event Planning
• Bookkeeping
• Administrative Support
• Administrative Assistants
• Microsoft Office
• Microsoft Excel
• Powerpoint
• Microsoft Word
• Project Management
• Problem Solving
• Banking
• Marketing
• Sales
• System Administration
• Customer Service
• Data Analysis
• Public Speaking
• Human Resources
• Project Planning
• Leadership
• Outlook
• Software Documentation
• Quickbooks
• Research
• Team Building
• Budgets
• Administration
• Social Networking
• Management
• Fundraising
• Recruiting
• Training
• Coaching
• Customer Satisfaction
• Analysis
• Process Improvement
• Risk Management
• Administrative Assistance
• Microsoft Powerpoint