Sheila Shafer

About Sheila Shafer

I am a seasoned management and sales professional with a broad background in sales, operations, project management, and customer relations. An enthusiastic leader dedicated to process improvements and staff development. One of my strengths is exemplary problem-solving skills, with the ability to identify problems and implement corrective processes. This is accomplished by being a skilled communicator capable of really listening to get to the root of the issue and delivering complex information to diverse audiences. In every career role I\'ve had, my focus and priority has always been to provide the best customer experience possible, in order to build a loyal partnership between my customer and the company I represent.

Experience

1. Director of Consultant Success

   Golden Technology

   Jul 2022 — Present · West Chester, OH, US

Education

• Breakthrough Performance Group

  Lean Gold Practitioner Certification, Business Administration and Management, General

  2015 — 2015

• Velociteach

  PMP Prep Classes for Certification, Project Management

  2015 — 2015

• Cameron University

  BA, Business Management

• Horry-Georgetown Technical College

  Paralegal Certification

  1990 — 1992

• Breakthrough Performance Group

  Lean Six Sigma White Belt Certification, Business Administration and Management, General

  2015 — 2015

• Ashworth Career School

  Diploma, Floral Design Program

  2008 — 2009

• United States Air Force

  Avionics Maintenance Technology/Technician

  1987 — 1990

• Sinclair Community College

  General Studies

  1992 — 1995