Sheila McRae
Personal Lines Account Manager - Tech and Business Process Lead
- Role
- Owner at Canvas 45 Web Design
- Location
- Traverse City, MI, US
- LinkedIn followers
- 500 followers
About Sheila McRae
With over 25 years in the insurance industry, I’ve built a career at the intersection of people, process, and technology. My background as a Business Solutions Architect shapes how I approach every role — whether I’m leading a technology implementation, redesigning a workflow, or helping a team adopt a new system.In my current position as a Personal Lines Account Manager, I function as a business process and technical lead — evaluating vendor platforms, driving cross-departmental initiatives, and bridging the gap between what the business needs and what’s actually possible.Outside my day job, I run Canvas 45 Web Design, where I work with small businesses, nonprofits, and luxury brands on websites and digital experiences built around the user first.I’m at my best when I’m solving problems that sit at the intersection of people, process, and technology — and I’m always looking for the next one.
Experience
Owner
Jun 2017 — Present · Traverse City, MI, US
Skills
- Business Intelligence
- Global Cross-Functional Team Leadership
- Process Improvement
- Crm
- Analysis
- Software Documentation
- Management
- Team Building
- Customer Service
- Team Leadership
- Leadership Development
- Training
- Virtual Teams
- Business Analysis
- Insurance
- Business Process Improvement
- Account Management
- Change Management
- Leadership
- Business Development
- Project Management
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