Sheila May Lapinid-Cabarrubias

Medical Office Administrator and Physiotherapy Assistant @Instep Physical Therapy, Edmonton

Edmonton, AB, CA

Administrative Duties:Greet and assist patients in a friendly and professional manner.Schedule and confirm patient appointments, ensuring efficient clinic workflow.Manage patient records, billing, and insurance claims.Handle phone calls, emails, and inquiries regarding clinic services.Maintain office supplies and ensure the clinic is well-organized.Assist with payroll, invoicing, and other financial tasks as required.Ensure compliance with healthcare regulations and privacy laws.Physiotherapy Assistance:Prepare treatment areas and ensure equipment is clean and ready for use.Removes machines from patients after treatment.Assist physiotherapists in treatments under supervision.Monitor and document patient progress as directed by the physiotherapist.Ensure a safe and comfortable environment for patients.Support patients with mobility and positioning during treatments.Assist in stocking and organizing treatment supplies.