Sheila Kasasa
Service Designer I Educator I Strategist
- Role
- Ideo U Teaching Lead at Ideo U
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Sheila Kasasa
Sheila Kasasa is a service design strategist with a background in human-centered design and customer experience. She is known for leading projects from idea to reality in agile sprints. With a background in innovation, Sheila delivers innovative and impactful solutions for both public and private entities. Sheila has a keen understanding of the constantly changing entrepreneurial world and strives to stay up to date on engaging with customers, professionals, and stakeholders on how to grow outside the box through facilitation, presentation, training, strategy, leadership, and management skills.
Experience
Ideo U Teaching Lead
Jan 2021 — Present
Facilitate multi-week, Human Centered Design, Strategy Design, and Insights to Innovation courses - Equip, educate and empower business professionals, through active learning, to unlock their creative potential and build their problem-solving skills Courses include: Service Design From Ideas to Action Insights for Innovation Designing Strategy
Education
American University
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
2010 — 2013
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