Sheila Hardwicke

Member Board of Trustees @Busy Bees Preschool

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2022 — Present

Member Board of Trustees @Busy Bees Preschool

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North Yorkshire, GB

EDUCATION

2012 — 2012

University of Warwick - Warwick Business School

Post Graduate Award in Strategic Leadership, Business, Management, Marketing, and Related Support Services

SKILLS

OffshoringCall CentersResource ManagementSlaOperations ManagementProgram ManagementIT OperationsTeam MotivatorInfrastructureVisionaryCrmItilIso 20000Service DeliveryProject DeliveryVendor ManagementProject PlanningStrategyService ImprovementTroubleshootingProcess ImprovementGovernanceBusiness Process ImprovementService ManagementService DeskStakeholder ManagementIT OutsourcingPmoProblem ManagementLeadershipBusiness TransformationIT StrategyTeam BuildingManagementIT ManagementSupply ManagementService Level ManagementManaged ServicesIntegrationProject Portfolio Management

ABOUT SHEILA HARDWICKE

An expert in IT Service Management formation, recovery and transformation with excellent leadership and motivation skills, operating at Director level. Experienced in governance, risk, control and financial management of IT within both private and public sector and across UK, Europe and USA, with annual budgets of up to £56million.Sectors: Local Government, Centre Government, NHS, Pharmaceutical, Police, Utilities, Railways, Retail, Managed ServicesAwards -\'IT Service & Support Professional of the Year\'Exceptional people management and communication skills with a proven and pragmatic approach to the delivery of ITIL-based services. Sponsor of a variety of programmes to transform the desktop, hosting infrastructure, enterprise content management capability, Exchange service, datacentre relocationGreat commercial experience having been involved with procurement and contract negotiations from ‘both sides of the fence’. Specialties: Operational Service Management. Service Strategy, improvement and recovery. Organisational change. Process re-engineering to meet business requirements. People Management and motivation

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Sheila Hardwicke — Member Board of Trustees at Busy Bees Preschool in Leeds, GB | Unifers