Sheila Hankins

Vice President, Revenue Cycle Management @Gastro Care Partners

Denver, CO, US

Spearhead comprehensive RCM at national GI practice network with multiple clinics, ambulatory surgery centers, and hospital procedures across 3 states, interfacing daily with PE group owners. Oversee full scope of chart lifecycle, including referrals, patient balances, contracting, credentialing, provider enrollment, and denial reduction. Lead remote 27-member RCM team; offshore partners; 6 external clinical and operations vendors, and 30 field staff.• Identified millions of dollars in missing revenue by evaluating unprocessed Medicare claims, open AR, and current RCM team processes to identify inefficiencies causing loss of revenue capture integrity.• Led transformational restructuring in 11 departments companywide, creating high-impact operational efficiency, processes, and automations.

Texas A&M University-Corpus Christi

Master of Healthcare Administration

University of Phoenix

Bachelor of Applied Science (B.A.Sc.)