Sheila Dickey
Director Implementation | Data Management | Operations | Strategic Planner | Customer Experience | Process Improvement | Critical Thinker
- Role
- Director of Implementation at SupplyLogic
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Sheila Dickey
As a results-driven leader, I am passionate about fostering individual growth within my…
Experience
Director of Implementation
Feb 2025 — Present · Kansas City, MO, US
Lead the ecommerce implementation team at SLWM, delivering high-quality, custom-branded sites for our diverse customer base.• Collaborate cross-functionally with sales, customer support, and development teams to ensure seamless integration and an exceptional customer experience.• Oversee multiple implementation projects, system refreshes, and continuous enhancements across the entire customer portfolio.• Drive process improvement initiatives to enhance user experience and support revenue growth.
Education
University of Missouri-Kansas City
Bachelor of Arts - BA
1993 — 1998
Metropolitan Community College-Maple Woods
Associate of Arts - AA
1989 — 1991
Skills
- Business Strategy
- Solution Selling
- Sales Management
- Saas
- Managed Services
- Integration
- Sql
- Goldmine
- Microsoft Sql Server
- Strategy
- Crm
- Account Management
- Networking
- Cloud Computing
- Team Leadership
- Budgets
- Sharepoint
- Training
- New Business Development
- Project Management
- Strategic Planning
- Business Intelligence
- Management
- Process Improvement
- Sales
- Online Advertising
- Business Development
- Business Analysis
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