Sheila Bates

Client Claims Manager H&R Block

Role
Client Claims Manager at H&R Block
Location
Winter Haven, FL, US
LinkedIn followers
500 followers

About Sheila Bates

District General Manager specializing in: Change Management - Helping teams understand the \"What\'s in it for me\"​ rather than \"Why me\", that creates the agility needed to allow teams to succeed.

Experience

  1. Client Claims Manager

    H&R Block

    Jan 2023 — Present

Education

  • Keiser University

    Bachelors Degree, Business Administration

    2006 — 2009

  • Winter Haven High School

    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

    1980 — 1984

Skills

  • Process Scheduler
  • Tax Preparation
  • Interviews
  • Operations Management
  • Microsoft Excel
  • Supervisory Skills
  • Policy
  • Customer Relations
  • Hiring
  • Training
  • Customer Satisfaction
  • Microsoft Office
  • Human Resources
  • Payroll
  • Employee Training
  • Budgets
  • Tax Returns
  • Coaching
  • Leadership
  • Team Building
  • Customer Retention
  • Customer Service
  • Microsoft Word
  • Recruiting
  • Income Tax
  • Budgeting

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Sheila Bates — Client Claims Manager at H&R Block in Winter Haven, FL, US | Unifers