Nazib A
AI/ML & Automation | Gen AI | Telecom
- Role
- Telecom Consultant (for Microsoft Project) at Insight Global
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Nazib A
AI Architect specializing in multi-agent systems, RAG pipelines, and enterprise AI…
Experience
Telecom Consultant (for Microsoft Project)
Jun 2025 — Present · Dallas, TX, US
Serve as the Telecom SME to enhance AI-assistant automation across Telcom customer care, HR/IT, Network & Infrastructure, Product development, and CRM, operationalizing domain processes in Copilot Orchestrators and establishing evaluation rubrics to ensure accuracy, efficiency, and compliance.• Collaborate with the Agent Designer to elicit document process requirements and convert them into executable automations and test plans.• Design and validate telecom business processes, ensuring alignment with industry standards, internal controls, and best practices.• Provide training and user support for automated workflows; create playbooks that standardize usage and handoffs.• Shaped Gen Answer evaluation: led rubric-application workshops, authored process playbooks, and improved review consistency and turnaround.• Built proof-of-concept automation tool using GPT model to strengthen evidence tracking and auditability of agent responses.• Built data QA checkpoints and automated validations, catching issues early and stabilizing agent performance.
Education
Islamic University of Technology
Bachelor's degree, Computer Science and IT
Texas McCombs School of Business
Post Graduate Program in Data Science and Business Analytics
The University of Texas at Arlington - College of Business
MS Business Analytics
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