Shehzaad Kapadia

Assistant Manager @Pür & Simple

Saint John, NB, CA

Oversee day-to-day restaurant operations for both front-of-house and back-of-house.• Ensure smooth service during peak breakfast and lunch hours.• Maintain high standards of food quality, presentation, cleanliness, and guest experience.• Assist in scheduling staff shifts and manage labour costs efficiently.• Supervise employees, monitor performance, and provide coaching and feedback.• Deliver exceptional hospitality and resolve customer complaints professionally.• Ensure guests receive prompt, friendly, and high-quality service.• Maintain a welcoming atmosphere aligned with the brand’s image.• Control operational costs and implement waste-reduction measures.• Monitor usage to ensure efficient resource management.• Ensure compliance with sanitation, hygiene, and health-and-safety regulations.• Maintain workplace safety standards and cleanliness across the restaurant.• Prepare operational reports (weekly, monthly).• Track performance metrics, labour costs, and sales trends.• Support the Restaurant Manager with administrative tasks and planning.• Brand Promotion & Community Engagement• Promote the restaurant locally through events, word-of-mouth, and community outreach.• Uphold and execute brand standards consistently.

Amity University

Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General

Delhi Public School ahmedabad

Commerce

Amity University

Master of Business Administration (MBA), Marketing/Marketing Management, General,