Shefat Rahman
Desktop support engineer / A+ certified/Microsoft
- Role
- Desktop Support Engineer at Essen Health Care
- Location
- Queens, NY, US
- LinkedIn followers
- 500 followers
About Shefat Rahman
Certified CompTIAA+ IT Support Specialist with hands on experience in device deployment, Windows OS imaging, user support and troubleshooting. Currently supporting large scale Windows 11 rollout at Mount Sinai, providing desktop and post migration technical support. Strong foundation in hardware/software configuration, Active directory environments and ticket-based systems. Adept at translating complex technical issues into user friendly solutions, with a professional background in public safety and customer service. Eager to grow within a dynamic IT team and contribute to seamless end user experiences. Pls reach out to me at s••••••••@gmail.com
Experience
Desktop Support Engineer
Feb 2025 — Present
Education
City Tech, CUNY
Bachelor of Technology - BTech, Computer Engineering
Per Scholas
IT Support
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