Shefali Garg

About Shefali Garg

HR professional with experience in Talent Acquisition Operations, HR analytics, and recruitment reporting, supporting global hiring teams with insights that help improve efficiency and decision-making.Currently part of the International HR Services team at Orange Business, where I focus on analyzing recruitment performance, monitoring KPIs, and delivering reports that help regional teams optimize their hiring processes. I regularly track metrics such as time-to-fill, hiring trends, and recruitment activity, and create interactive dashboards using Power BI to provide a clear view of recruitment effectiveness across multiple regions. I contribute to global HR initiatives by supporting recruitment surveys, updating HR documentation, and managing international programs like V.I.E, ensuring smooth collaboration between stakeholders, teams, and external partners. Using tools such as Power BI, LinkedIn Recruiter, LinkedIn Talent Insights, and Microsoft Excel, I help translate data into actionable insights that guide recruitment strategy and improve candidate experience. Core areas of focus: • HR Analytics & Recruitment Reporting (Power BI, Excel) • Talent Acquisition Operations • Recruitment KPI Analysis & Dashboards • Process Optimization & Continuous Improvement • Survey Design & Candidate Experience Insights • Global HR Programs & Stakeholder Management I am passionate about making recruitment processes more efficient, data-driven, and globally aligned, while supporting teams in achieving their talent acquisition objectives.

Experience

1. HR Resourcing Operations & Analytics

   Orange Business

   Aug 2024 — Present · Gurugram, IN

   Supporting global Talent Acquisition teams through recruitment analytics, reporting, and HR program coordination to improve efficiency and hiring outcomes.Key Responsibilities & ContributionsRecruitment Analytics & Reporting• Prepare and distribute monthly Open vs Filled requisition reports and aging analysis of open/hold jobs.• Analyze recruitment KPIs including time-to-fill, hiring trends, digital closures, and recruitment costs.• Develop and maintain interactive dashboards in Power BI to provide real-time insights into recruitment performance across APAC, AME, EUR, and MEA regions.• Deliver actionable insights that support strategic hiring decisions and process improvements.Recruitment Tools & Market Intelligence• Monitor utilization of LinkedIn Recruiter job slots and licenses to optimize sourcing efficiency.• Conduct talent market research and track trends using LinkedIn Talent Insights and external data sources to support regional recruitment teams.Global HR Programs & Process Improvement• Review and update global resourcing policies, guidelines, and HR documentation.• Support international HR initiatives, campaigns, and internal communications to improve stakeholder experience and program efficiency.V.I.E Program Management• Act as global SPOC for the V.I.E international mobility program, coordinating with hiring managers, HR teams, Finance, and the Orange Group Mobility Team.• Manage program operations, monthly billing, and process optimization.

Education

• Balaji Institute Of Management and Human Resource Development

  PGDM PM&HRD, Human Resources Management/Personnel Administration, General

  2018 — 2020

• GOSWAMI GANESH DUTTA SANATAN DHARAM COLLEGE,PANJAB UNIVESITY,CHANDIGARH

  Bachelor of Business Administration - BBA

  2014 — 2017