Shefale Singh
Business Analyst | Bridging Business & Tech | SaaS | Presales | BRD, SRS, UAT | Agile | SQL | Ex-Developer
- Role
- Business Analyst at Comviva
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shefale Singh
Business Analyst with 3 years of experience translating business needs into structured, actionable solutions across telecom and enterprise messaging domains. Skilled in requirement gathering, BRD/SRS documentation, user stories, UML and cross-functional stakeholder alignment. Proficient with tools like Jira, Confluence, Lucidchart, Power BI, Draw.io and Visio for documentation and sprint planning.Alongside my BA experience, I’ve completed a Data Science & Machine Learning internship, gaining hands-on expertise with Python, Pandas, NumPy, Matplotlib, and NLP — equipping me with a strong analytical foundation and data-driven mindset.Currently focused on optimizing communication platform workflows (B2B), while supporting pre-sales, RFP responses, and strategic client engagement.
Experience
Business Analyst
Aug 2022 — Present · Gurugram, IN
Education
Banasthali Vidyapith
Bachelor of Technology - BTech
2018 — 2022
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.