Sheetanshu Bhatnagar

Experience

1. Assistant Manager Services

   Voltas Limited - A TATA Enterprise

   Dec 2018 — Present

   Working as Assistant Service Manager for Voltas and Beko for the location Bareilly, Rampur, Moradabad, Gajraula, Bijnore, Dhampur, Haldwani, Rudrapur and Kashipur, In addition to current role and responsibility, supporting to branch in revenue generation and franchisee development.Worked as Area Service Manager for Voltas and Beko for the Location Lucknow, Sitapur, Lakhimpur, Shahjahanpur, Hardoi, Gonda, Behraich, Faizabad, Sultanpur, Raebareilly and Barabanki.Worked as Area Service Manager for Voltas and Beko for the locations; Kanpur, Orai, Jhansi, Etawah, Dibiyapur, Lalitpur, Farrukhabad, Kannauj, unnao, Banda and Fatehpur.To take care the service operation through Service Franchisees and Sale & Service Dealer network.To meet the dealer distributer to solve the service issue with in TAT.To manage RT and DT as per management requirement.To work on getting good NPS rating from customers by providing them better services.To implement CRM at Service Dealers and Franchisee\'s end by giving training time to time.To maintain the required MSL at Service Franchisee end to avoid delay in service.To manage the spare arrangement from warehouse.To coordinate with sales people to understand the service problems in their areas and provide them better solutions.

Education

• U.P Board of Technical Education, U.P, India

  Three Years Diploma, Mechanical Engineering

• University of Allahabad

  High School Diploma

• Lakhotia Computer Centre

  High School Diploma, Computational Science