Sheetal Thakral
Seasoned Automotive Personal having After-Sales Service & Technical Training Experience. Seek change
- Role
- Gm - Service at Harpreet Ford
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Sheetal Thakral
Accomplished, seasoned, highly motivated Senior Management AfterSales professional, with a wide experience in national/international Automotive market with documented track record of success in steering Service and Training operations with focus on accomplishment of the corporate objectives & profitability targets. Dependable and well organised with clear directions and ability to motivate and direct National and International work force and large size dealer operations, to meet their respective commitments and targets. Possess 20+ years of rich work experience with expertise in Automotive Industry, especially in AfterSales operation & Technical Training Areas. Recognised for consistently achieving organisation objectives through effective AfterSales operation management and planning. Strong team player with ability to seize control of critical problem areas and relate to people at all levels of management. Cross functional business acumen with capability of handling multiple projects simultaneously. Gathered progressive experience in all phases of General Management, AfterSales and Training in the Automotive Industry. A strategic planner with extensive experience in managing operations of large group and dealer network development, MIS implementation, etc. Planning and developing short & long-term goals, annual objectives and submitting time projections to management.
Experience
Gm - Service
Sep 2015 — Present · New Delhi, IN
Responsible for Service & Body Shop Operations
Education
Tashkent State Technical University, Tashkent, Uzbekistan, CIS, (Erstwhile USSR)
M.Tech. & B.Tech.
1991 — 1996
TATA Motors [Erstwhile Telco], Jamshedpur, India
Diploma
1986 — 1989
Amity University, Noida, India
MBA
2002 — 2005
Skills
- New Business Development
- Business Strategy
- Ts16949
- Sales Management
- Automotive Engineering
- Fmea
- Continuous Improvement
- Dealer Management
- Lean Manufacturing
- Manufacturing
- Vendor Relationships
- Kaizen
- Product Development
- Automobile
- Catia
- Parts
- Sales Operations
- Dfmea
- Key Account Management
- Automotive
- Apqp
- Inventory Management
- Customer Satisfaction
- Team Management
- Gd&T
- Operations Management
- Automotive Aftermarket
- Ppap
- Vehicles
- Supply Chain Management
- 5s
- Tpm
- Warranty
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