Sheetal Singh
Assistant operations manager/Process excellence
- Role
- Assistant Operations Manager at Concentrix
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Sheetal Singh
Quality & Training professional with 5+ years of expertise along with Process Excellence, Client Service Management | A certified Six Sigma Green Belt and Lean Professional – expert in process improvement and waste reduction. Instrumental in developing and implementing innovative solutions and practices to augment operational management & add significant value to business performance.
Experience
Assistant Operations Manager
Feb 2024 — Present · IN
Oversee staff to ensure that payments of medical bills, transmit electronic claims and deal With insurance companiesare being done In a timely and accurate manner.Manage the selection, training and development of the department.Advise and influence patients on the payment options for debt recovery.Monitor budget and utilize operational resources, participate In billing, collections process improvements to maximizereimbursements.Create and strengthen policies and procedures surrounding the billing and collections process.Oversee overpayment and write-off activity to ensure all adjustments are processed prior to month end.
Education
Indira Gandhi National Open University
Master's degree, Business/Commerce, General, 2nd
2019 — 2021
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
2016
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