Sheetal Rai
Customer Success Management | Modern Service Management | Adoption Change Management
- Role
- Customer Success Account Manager at Microsoft
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Customer Success Account Manager
Sep 2025 — Present
Skills
- IT Strategy
- Incident Management
- Integration
- Service Delivery
- Outsourcing
- Process Improvement
- Pmo
- Business Transformation
- Vendor Management
- Business Process
- Team Management
- Process Management
- Service-Level Agreements (Sla)
- IT Service Management
- Change Management
- Project Management Office (Pmo)
- Itil
- Transition Management
- Business Process Improvement
- Service Management
- Sla
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