Sheetal Hariharan
Associate Director - Operations
- Role
- Associate Director at Firstsource
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Sheetal Hariharan
Proven Leader with close to 25+ years of experience in AI/ML Enterprise, Global Delivery,…
Experience
Associate Director
Jun 2024 — Present · Hyderabad, IN
Education
St. Francis Junior College
Intermediate
1995 — 1997
St. Andrews High School
Secondary School
Baruch College, City University of New York (CUNY)
Mastery - Accounting
2015 — 2015
Osmania University
Bachelor of Commerce
1997 — 2000
Skills
- Training
- Process Improvement
- Operations Management
- Management
- Root Cause Analysis
- External Audit
- Financial Reporting
- Performance Management
- Crm
- Accounting
- Vendor Management
- Client Relationship Management
- Project Management
- Process Engineering
- Business Analysis
- Siebel
- Recruiting
- Training Delivery
- Bpo
- Quality Assurance
- Call Coaching
- Credit Cards
- Process Migration
- Recruitment
- Leadership
- Mis
- Credit
- Banking
- Team Management
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