Sheetal G.
Restaurant Crew Member @McDonald's
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WORK HISTORY
Restaurant Crew Member @McDonald's
London, GB
Supporting high-volume customer operations while maintaining service, quality, and food safety standards- Working effectively in a fast-paced, shift-based environment, demonstrating reliability, teamwork, and adaptability.
EDUCATION
Bharati Vidyapeeth
Masters of economics, Economics
Delhi University
Bachelor's degree, English Literature (British and Commonwealth)
London Metropolitan University
Msc, Internation business management with project management
ABOUT SHEETAL G.
I help ambitious businesses transform how they operate — building the scalable systems, frameworks, and team capability that make change stick.With 8 years of hands-on delivery across franchise operations, banking, and digital platforms in India and the UK, I\'ve led complex, multi-stakeholder programmes from first principles to full execution — not just advised on them.Most recently I led operational delivery across 50+ franchise locations for Anytime Fitness India — managing end-to-end project delivery, vendor ecosystems, compliance, budgeting, and go-live readiness simultaneously. I cut go-live timelines by 20%, improved member acquisition by 30%, and compressed a 90-day project to 45 days through tighter systems and sharper execution.Before that, at Info Edge (Naukri & 99acres), I built and standardised onboarding frameworks that reduced support tickets, improved platform adoption by 25%, and trained 40+ enterprise clients weekly — while bridging product, QA, and commercial teams.Earlier at RBS, I built my foundation in regulated operations — high-value payment processing, risk controls, SLA delivery, and cross-border coordination with UK teams — with 99.99% accuracy and a 25% reduction in operational errors.What I bring to transformation engagements:End-to-end operational delivery across multiple sites, markets, and stakeholdersSystem and framework building from scratch — not just inheriting existing processesCross-cultural fluency across India and UK business environmentsPMO-style governance combined with on-the-ground execution instinctCalm, structured leadership in fast-moving, ambiguous environmentsI am currently completing an MSc in International Business Management with Project Management at London Metropolitan University — with distinction across all completed modules.I am open to transformation consulting engagements, fractional operations roles, and PMO or change delivery projects across consulting, technology, retail, financial services, and franchise sectors in the UK and internationally.If you are scaling, restructuring, or building operational capability and need someone who has done it at volume — let\'s talk. s••••••••@gmail.com
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