Sheena Jacobs

About Sheena Jacobs

My core beliefs are Authenticity, Education, and Growth.Authenticity isn’t about just showing up. It’s about HOW you show up in spaces and sharing who you are with those around you. This is my mindset when engaging with individuals who need my support, helping them while being genuine in efforts for us to have a positive experience.My passion for education is a staple of my personal and professional life. As a former career counselor in Higher Education, I was excited about pursuing an opportunity that could be a transformational experience using my expertise. Education is about sharing expertise, learning about challenges, and thinking critically about solutions. Historically, these have resulted in some of my best mutually beneficial and long-term relationships.I’m a firm believer in life-long learning and always stretching myself to learn more. In the last 6 months, I’ve learned Spanish (enough to shop at the Latin Market), switched industries, and started a doctoral program.all while being a DOPE MOM! I empower others to change their “if” to “when” just like I did! Sharing the keys to success through strategic collaborations brings me joy! So, let\'s connect!* StrengthsFinder Top 5 Themes: Individualization, Harmony, Positivity, Analytical, Focus

Experience

1. Account Executive

   Cisco

   Sep 2019 — Present

   As a trusted advisor to public sector organizations across the SLED West region, I drive strategic outcomes by aligning Cisco’s advanced security and networking solutions with mission-critical customer needs. With a strong focus on cybersecurity—including firewalls, VPN, SSE, XDR, and AI Security—I help customers modernize their infrastructure, improve resilience, and accelerate digital transformation. Sales Excellence: Consistently exceeded targets with FY25 attainment of 125%(H1) and 127%(H2), including standout quarters at 162% and 141%. Strategic Wins: Closed $4.5M in solution sales for one mid-market account in under a year, and led a successful competitive displacement. Pipeline Growth: Drove 2.5X YoY pipeline growth through data-driven territory planning and customer engagement strategies.

Education

• North Carolina Central University

  Master of Arts (M.A.), Career Counseling

  2012 — 2014

• The University of North Carolina at Chapel Hill

  B.A, Communication Studies

  2005 — 2009

Skills

• Student Affairs
• Career Preparation
• Data Entry
• Event Planning
• Higher Education
• Public Speaking
• Academic Advising
• Career Counseling
• Community Outreach
• Training
• Customer Service
• Student Development
• Recruiting
• Admissions
• Staff Development
• Student Leadership
• Student Financial Aid
• Social Media
• Career Development
• Program Management
• Hospitality