Sheena Irvin
Integration Specialist @ePayPolicy
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WORK HISTORY
Integration Specialist @ePayPolicy
Consistently outperformed team benchmarks by closing 40% more cases than the average, while leading efforts to establish new API integration connections through advanced JSON configurations and SQL scripting* Proactively developed and managed internal Knowledge Base documentation, publishing timely release notes and comprehensive integration guides that streamlined onboarding, standardized troubleshooting, and improved cross-team efficiency* Leveraged Postman, SQL, and JavaScript to authenticate, test, and build custom API integrations; interpreted JSON/XML payloads, and lead technical troubleshooting calls with enterprise clients* Championed client advocacy by transforming feedback into product improvements that enhanced user experience and platform performance
EDUCATION
TripleTen
Software Engineer
ABOUT SHEENA IRVIN
Technology is like a puzzle—a blend of creativity, logic, and problem-solving. The moment…
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