Sheen Sivadass
Sr Manager, Global Strategy Partner Operations @ServiceNow
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WORK HISTORY
Sr Manager, Global Strategy Partner Operations @ServiceNow
Hyderabad, IN
EDUCATION
Institute of Management Technology, Ghaziabad
PG program in management, Business Administration and Management, General
Liverpool John Moores University
Master of Business Administration - MBA
Madras Christian College
Bachelor of Science - BS, Zoology/Animal Biology
ABOUT SHEEN SIVADASS
I run the operational engine behind ServiceNow\'s Go-To-Market partner ecosystem — Partner programs, onboarding, deal registration, query resolution, and the reporting that keeps leadership informed.17+ years across Cognizant and ServiceNow taught me one thing: GTM operations at scale only works when process discipline meets adaptability. Lean Six Sigma gives me the rigor. Managing multi-regional partner workflows gives me the context.Now I\'m focused on what comes next. AI is reshaping how partner and GTM operations should work, and I\'m actively building the skills — through ServiceNow\'s AI paths and external certifications — to help lead that shift from manual execution to intelligent workflows.GTM Operations • Go-To-Market Strategy • Partner Programs • Partner Onboarding • Deal Registration • Channel Operations • Operational Strategy & Governance • Partner Ecosystem Management • Query & Case Management • SLA Management • Revenue Operations • Lean Six Sigma Green Belt • Process Improvement • GTM Enablement • Stakeholder Management • Executive Reporting & Dashboards • SaaS Operations • Program Management • AI Strategy • Cross-functional Leadership
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