Sheela Joles
General Manager @Ulta Beauty
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WORK HISTORY
General Manager @Ulta Beauty
Farmington Hills, MI, US
EDUCATION
Saginaw Valley State University
Business Administration and Management, General
SKILLS
ABOUT SHEELA JOLES
With over 10 years of experience in the retail industry, I am a passionate and driven leader who inspires teams, drives results, and enhances customer experience. I\'ve oversaw daily operations, sales, and merchandising of stores ranging from 1.8 million - 7.3 million volume stores with over 20 employees and a diverse customer base.I believe that leadership is about empowering and developing people to achieve their full potential and deliver their best work. I provide mentorship, training, and performance evaluations to my staff, fostering a positive and collaborative work environment where everyone feels valued and respected. I also leverage my interpersonal and communication skills to build strong relationships with team members, customers, and the community, ensuring their satisfaction and brand loyalty. My goal is to make a positive impact in the retail industry and the communities I serve. I am always eager to embrace new challenges and opportunities to grow and learn.Accomplishments- Ranked #1 in country for Commerciality, Operations & Guest Experience through company\'s Customer Audit Tool- Achieved a 52% internal promotion rate in 2022 in Grand Rapids Market- Ranked #1 in 2021 & 2022 for Highest Loyalty Membership (Rewards Program)- Ranked #1 in 2021 for Lowest Employee Turnover- Ranked #1 in 2021 for Highest Employee Satisfaction score
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