Sheela Kumaran
Lead Customer Success @Freshworks
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WORK HISTORY
Lead Customer Success @Freshworks
Chennai, IN
EDUCATION
Pondicherry University
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
ABOUT SHEELA KUMARAN
I am passionate about Customer Success, with hands-on experience across Client Onboarding, Account Management, Business Development, and Customer Support. Helping clients achieve their goals and driving meaningful relationships is what motivates me every day.A self-motivated, ambitious, and curious professional, I thrive on learning, networking, and exploring new opportunities.Public Speaking has been a part of my journey since school and continues to shape my approach to communication and leadership. For me, it embodies the values I live by: passion, sincerity, vulnerability, and continuous learning.By background, I am a GTM professional with a B.Tech in Electronics and Communication from Pondicherry University, combining technical knowledge with business and client-facing expertise.I am always excited to connect with like-minded professionals and explore opportunities to grow, collaborate, and make an impact.You can reachout to me at s••••••••@gmail.com
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