Shedrick Triplett
Director at Fiserv
- Role
- Director at Fiserv
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Shedrick Triplett
Possess extensive experience in banking/financial services, primarily in a consulting…
Experience
Director
Mar 2016 — Present · Omaha, NE, US
Develops and executes strategy to deliver day to day service solutions and/or proactive service solutions to top tier partners, support departmental needs including training, standard operating procedures, BIA/BCP, workflow management, strategic projects, and incident response management. Leads a functional area responsible for complex problem solving, identifying and implementing solutions for service trends, soliciting and understanding partner needs, and managing the holistic operational partner relationship. Partners with the functional areas within First Data to ensure alignment of goals and objectives and acts as the central point of contact for the organization. Creates and maintains a motivational work environment. Hires, develops, and manages service analysts.
Education
University of Nebraska at Omaha
Master of Business Administration (M.B.A.)
University of Nebraska-Lincoln
Bachelor's Degree
Skills
- Credit Cards
- Financial Risk
- Transaction Processing
- Electronic Payments
- Business Development
- Payment Gateways
- Payment Systems
- Training
- Leadership
- Portfolio Management
- Selling
- Loans
- Banking
- Payments
- Gift Cards
- Customer Service
- Consulting
- Business Relationship Management
- Strategy
- Mobile Payments
- Merchant Services
- Executive Support
- Business Analysis
- Customer Relationship Management (Crm)
- Process Improvement
- Post-Sales Support
- Strategic Partnerships
- Credit Analysis
- Credit Risk
- Executive Management
- Operations Management
- Cross Selling
- Financial Services
- Payment Card Processing
- Acquiring
- Account Management
- Microsoft Office
- Sales
- Team Leadership
- Strategic Planning
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